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Commercial Water Damage Restoration

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We understand the pressures of a business to be back up and running as soon as possible.

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There are many reasons why water damage can be devastating for your business. One of the main reasons is that even a small amount of water damage can force you to close your doors for an extended period and if left untreated this situation can quickly turn to structural damage and expensive repair bills.

You may have flooding, plumbing leaks, a burst pipe, sewage backups, or an appliance to name but a few examples. Whatever the type of commercial water damage you face, the restoration process is key in reversing the problem and restoring your property to normal.

Flawless Property Damage Restoration will act quickly to repair the source, remove the standing water, prevent/remove any mould and dry the premises out using the most up-to-date techniques and state-of-the-art equipment. We understand that your business is put on hold and things need to be dealt with in a swift & timely manner.

The 3 Categories of Water Damage

Water is one of the most common causes of damage that can occur in a commercial building. There are many things to look for when it comes to water damage. One of those things is the category of water damage.

What do you need to know about the different categories of water?

The different categories of water refer to the source of the water damage and other potential contaminants, including what the water may come in contact with. Water cleanliness plays a major role in the risk that the water poses to anyone or anything that comes in contact with it.

The IICRC water classification says the categories of water “refer to the range of contamination in water, considering both its originating source and its quality after it contacts materials present on the job site”. Although they are no longer official designations, many still refer to those categories as Clean, Grey, and Black Water. Those terms can be helpful when trying to remember the cleanliness level of each category.

IICRC Standards for Water Damage Restoration

The IICRC Standard for Professional Water Damage Restoration (IICRC S500) is a procedural standard that defines the 3 categories of water.

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Category 1 water damage: Sanitary “Clean Water”

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Category 2 water damage: Significantly Contaminated “Grey Water”

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Category 3 water damage: Grossly Contaminated “Black Water”

Knowing the definitions of categories and types of water damage situations can help you understand what you’ll be dealing with if you’re dealing with a similar incident.

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Category 1 Water – Sanitary (“Clean Water”)

The IICRC S500 defines Category 1 water damage as water that “originates from a sanitary water source and does not pose a substantial risk from dermal, ingestion, or inhalation exposure.” Examples can include:

  • Water supply lines
  • Melting ice/snow
  • Rainwater
  • Toilet tanks
  • Toilet bowls without contaminants

The keywords here are “sanitary water source” and “does not pose a substantial risk”. That is why this water is considered “clean”. It is why we can theoretically salvage and dry any affected building material. Wet drywall, carpet, pad, hardwood flooring, and more on any category 1 water damage projects.

Category 2 Water – Significantly Contaminated (“Grey Water”)

The IICRC S500 defines Category 2 water damage incidents as water that “contains significant contamination and has the potential to cause discomfort or sickness if contacted or consumed by humans.” Examples can include:

  • Dishwasher/washing machine discharge or overflow
  • Toilet overflow (urine)
  • Hydrostatic pressure seepage (commonly occurs in basements or slabs)
  • Broken aquariums
  • Punctured water beds

Category 2 water loss contains significantly contaminated water. The property needs to be properly disinfected. We use an anti-microbial spray and HEPA vacuuming to disinfect affected materials after category 2 water damage incidents.

Category 3 Water – Grossly Contaminated (“Black Water”)

The IICRC S500 defines Category 3 water damage as water that is “grossly contaminated and can contain pathogenic, toxigenic, or other harmful agents and can cause significant adverse reactions to humans if contacted or consumed.” Examples of Category 3 water damage can include:

  • Sewage
  • Waste line backflows originating from beyond the trap
  • Seawater
  • Rising water from rivers/streams
  • Wind-driven rain from storms & hurricanes

Category 3 water loss contains grossly contaminated water. All affected cosmetic materials such as insulation, hardwood flooring, drywall, carpet padding, carpet, and cushions need to be professionally treated and/or even removed. We use an anti-microbial spray and HEPA vacuuming to disinfect affected items after category 3 water damage incidents.

No matter what your water damage requirements are we have the ways and means to quickly restore your business so you are back up and running in no time.

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